Privacy Policy

What Data We Collect

On the website's contact form, we collect name, email, and phone number. On the monitoring platform, we collect:

• User registration information (name, email address, company, and job title)
• Location data for monitoring points
• System access logs (date, time, and IP address)
• Acoustic data captured by the sensors, including historical readings, alerts generated, and reports produced

What do we use this data for?

The data is used for:

• Operate the real-time monitoring platform
• Generate technical reports and meter reading histories
• Send automatic alerts to inspection teams
• Provide customer support
• Comply with requests from competent authorities, including court orders requiring the submission of verifiable audio evidence

Legal Basis

Data processing is based on the legitimate interest of the company and its customers, in the compliance with a legal obligation and, where applicable, in the consent of the data subject.

Data Sharing

The data are not sold or shared with third parties for commercial purposes. They may be shared with public authorities and regulatory agencies when required by law or by court order.

Data Retention

Monitoring data is stored for as long as necessary for the purposes of audit and potential use as evidence in administrative or judicial proceedings, in compliance with the applicable statutory deadlines.

Data Subject Rights

The account holder may request at any time access, correction, deletion, or portability your data, as well as to withdraw your consent, by contacting us via the email address provided on the website.

Security

The platform adopts technical and organizational measures to protect data from unauthorized access, loss, or destruction.

Data collected by the Android app

The Sentinela One app uses Bluetooth and Wi-Fi permissions to locate and configure the monitoring sensor, and the location permission required by the Android system for Bluetooth scanning (The app does not track the user's location). It sends notifications about noise alerts and maintains a background service for continuous monitoring. Account data and acoustic readings are subject to the same rules regarding use, retention, and security as described earlier in this policy. To request the deletion of your account and your data, go to this page.

Updates

This policy may be updated from time to time. The current version will always be available on this page.

Bot Protection — Cloudflare Turnstile

This site uses Cloudflare Turnstile for bot protection, in accordance with the Turnstile Privacy Addendum.